Title: Privacy Policy Author: Travis McAshan Published: May 26, 2023 Last modified: April 18, 2024 --- # Privacy Policy **Date Last Revised: April 18, 2024** Thank you for choosing to be part of our community at GLIDE LLC (“company”, “we”,“ us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [legal@glidedesign.com](https://www.glidedesign.com/privacy-policy/legal@glidedesign.com?output_format=md). When you visit our website [https://www.glidedesign.com](https://www.glidedesign.com/), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services. This privacy policy applies to all information collected through our website (such as [https://www.glidedesign.com](https://www.glidedesign.com/)), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “**Sites**“).  **Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.** **TABLE OF CONTENTS** 1. [WHAT INFORMATION DO WE COLLECT?](https://www.glidedesign.com/privacy-policy/?output_format=md#what-info) 2. [HOW DO WE USE YOUR INFORMATION?](https://www.glidedesign.com/privacy-policy/#how-do) 3. [WILL YOUR INFORMATION BE SHARED WITH ANYONE?](https://www.glidedesign.com/privacy-policy/#will-your) 4. [DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?](https://www.glidedesign.com/privacy-policy/#do-we) 5. [HOW LONG DO WE KEEP YOUR INFORMATION?](https://www.glidedesign.com/privacy-policy/#how-long) 6. [HOW DO WE KEEP YOUR INFORMATION SAFE?](https://www.glidedesign.com/privacy-policy/#how-info-safe) 7. [DO WE COLLECT INFORMATION FROM MINORS?](https://www.glidedesign.com/privacy-policy/#collect-info-minor) 8. [WHAT ARE YOUR PRIVACY RIGHTS?](https://www.glidedesign.com/privacy-policy/#privacy-rights) 9. [DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?](https://www.glidedesign.com/privacy-policy/#cali-rights) 10. [DO RESIDENTS OF OTHER STATES HAVE SPECIFIC PRIVACY RIGHTS?](https://www.glidedesign.com/privacy-policy/#other-states-rights) 11. [DO YOU HAVE ANY PROCEDURES FOR DATA SECURITY?](https://www.glidedesign.com/privacy-policy/#data-security) 12. [DO YOU HAVE ANY LIMITATIONS ON LIABILITY AND DISCLAIMERS?](https://www.glidedesign.com/privacy-policy/#disclaimers) 13. [DO WE MAKE UPDATES TO THIS POLICY?](https://www.glidedesign.com/privacy-policy/#updates) 14. [HOW CAN YOU CONTACT US ABOUT THIS POLICY? **WHAT INFORMATION DO WE COLLECT?** **Personal information you disclose to us** **_In Short:_**** **_We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information._  We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following: **Name and Contact Data.** We collect your first and last name, email address, postal address, phone number, and other similar contact data. **Credentials.** We collect passwords, password hints, and similar security information used for authentication and account access. **Payment Data.** We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor, and you should review its privacy policies and contact the payment processor directly to respond to your questions. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. **Information automatically collected** **_In Short:_ **_Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites._ We automatically collect certain information when you visit, use, or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. **Information collected from other sources** **_In Short: _**_We may collect limited data from public databases, marketing partners, and other outside sources. _ We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links). **HOW DO WE USE YOUR INFORMATION?** **_In Short: _**_We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent._ We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.  We use the information we collect or receive: * **To send you marketing and promotional communications** for Business Purposes and/or with your Consent. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “[WHAT ARE YOUR PRIVACY RIGHTS](https://www.glidedesign.com/privacy-policy/#8)” below).   * **To send administrative information to you** for Business Purposes, Legal Reasons and/or possibly for Contractual. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.   * **To post testimonials** with your Consent. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at [legal@glidedesign.com](https://www.glidedesign.com/privacy-policy/legal@glidedesign.com?output_format=md) and be sure to include your name, testimonial location, and contact information. * **Deliver targeted advertising to you** for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.    * **Request Feedback** for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Sites.   * **To enforce our terms, conditions and policies** for Business Purposes, Legal Reasons and/or possibly Contractual.   * **To respond to legal requests and prevent harm** for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.   * **For other Business Purposes.** We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing, and your experience.   ** WILL YOUR INFORMATION BE SHARED WITH ANYONE? **_In Short: _**_We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. _ We only share and disclose your information in the following situations: * **Compliance with Laws.** We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). * **Vital Interests and Legal Rights.** We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.  * **Vendors, Consultants and Other Third-Party Service Providers.** We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.  * **Business Transfers.** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.   * **With your Consent.** We may disclose your personal information for any other purpose with your consent.  ** DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? **_In Short: _**_We may use cookies and other tracking technologies to collect and store your information._ We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.   A cookie is a file containing small amounts of information that is downloaded to an internet enabled device like your computer, smartphone, or tablet when you visit a website. The cookies we use make the Sites easier to use, deliver a personalized experience for you, and help us understand what information and advertising is most useful to our users. Cookies also help speed up your future activities and experiences on the Sites. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Sites. Pages of the Sites may contain small electronic files known as web beacons, also referred to as clear gifs, pixel tags, and single-pixel gifs, that allow us to count visits to the Sites or opened an email. Web beacons also help us gather other Sites statistics (for example, recording the popularity of certain site content and verifying system and server integrity). We use first-party and third-party cookies and other similar tracking technologies specifically in conjunction with Google Analytics for the purposes of user behavior analytics, remarketing, cross-device insights, and website performance improvements. We also use these technologies in conjunction with Google Ads for remarketing and personalized advertising. We share website user and customer data with Google for the purpose of performing ad measurement and ad delivery services on our behalf, through the use of Customer Match, enhanced conversion tracking, and other services. You can opt-out of having your site activity available to Google Analytics by installing the [Google Analytics opt-out browser add-on](https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en). The add-on prevents the Google Analytics JavaScript (gtag.js, analytics.js) that is running on websites from sharing information with Google Analytics about visit activity. Using the Google Analytics opt-out browser add-on will not prevent site owners from using other tools to measure site analytics. It does not prevent data from being sent to the website itself or in other ways to web analytics services. **HOW LONG DO WE KEEP YOUR INFORMATION?** **_In Short: _**_We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law._ We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. **HOW DO WE KEEP YOUR INFORMATION SAFE?** **_In Short: _**_We aim to protect your personal information through a system of organizational and technical security measures._ We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.  **DO WE COLLECT INFORMATION FROM MINORS?** **_In Short: _**_We do not knowingly collect data from or market to children under 18 years of age._ We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at legal@glidedesign.com.  **WHAT ARE YOUR PRIVACY RIGHTS?** **_In Short: _**_In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time._ In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws. Your personal information may be stored and processed in any country where we have facilities or where we engage third party service providers. By using the services, you agree to the transfer of information to countries outside your country of residence. Those countries may have different data protection rules. While such information is outside of the United States, it is subject to the disclosure laws of those countries. We comply with GDPR requirements and provide protection for transferring personal information from the EU/EEA to another country. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.  If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to contact your local data protection supervisory authority. You can find their contact details here:  [https://ec.europa.eu/newsroom/article29/items/612080](https://ec.europa.eu/newsroom/article29/items/612080) We may occasionally communicate with you regarding our services, news, and events. You don’t have to receive this information. We provide an opt-out function within all email communications and will cease to communicate with you for a certain purpose if you contact us and tell us not to communicate that information to you. **Cookies and similar technologies: ** Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt-out of interest- based advertising by advertisers on our Sites visit  [http://www.aboutads.info/choices/](http://www.aboutads.info/choices/). **DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?** **_In Short: _**_Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. _ California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information ( if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems. **DO RESIDENTS OF OTHER STATES HAVE SPECIFIC PRIVACY RIGHTS?** **_In Short: _**_Yes, if you are a resident of Colorado, Connecticut, Virginia, Utah, or Nevada, you are granted specific rights regarding access to your personal information. _ Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to: * Confirm whether we process their personal information. * Access and delete certain personal information. * Data portability. * Opt-out of personal data processing for targeted advertising and sales. Colorado, Connecticut, and Virginia also provide their state residents with rights to: * Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose. * Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any of these rights please email us [legal@glidedesign.com](https://www.glidedesign.com/privacy-policy/legal@glidedesign.com?output_format=md). To appeal a decision regarding a consumer rights, request an appeal by contacting us at [legal@glidedesign.com](https://www.glidedesign.com/privacy-policy/legal@glidedesign.com?output_format=md). Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: [legal@glidedesign.com](https://www.glidedesign.com/privacy-policy/legal@glidedesign.com?output_format=md). However, please know we do not currently sell data triggering that statute’s opt- out requirements. **DO YOU HAVE ANY PROCEDURES FOR DATA SECURITY?** **_In Short: _**_Yes, we implement security measures designed to secure information you share with us. We are SOC2 compliant and you can view our trust center profile and compliance certificate [here](https://app.sprinto.com/trust-center/view/5e8757f0-e85a-4539-8a6a-45d54706044c). We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to Sites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites. **DO YOU HAVE ANY LIMITATIONS ON LIABILITY AND DISCLAIMERS?** **_In Short: _**_Yes, we appropriately limit our liability and disclaim our work in an industry standard manner._ The information presented on the Sites is provided ​“as is” and without warranty. Any representation or warranty that might be implied is expressly disclaimed. By using the Sites or any of its information, you agree that we are not liable to you or to others, in any way, or for any damages of any kind, under any theory, including but not limited to liability or damages under contract or tort theories, or any damages caused by viruses contained within electronic files of this site or any linked site. **DO WE MAKE UPDATES TO THIS POLICY?** **_In Short: _**_Yes, we will update this policy as necessary to stay compliant with relevant laws._ We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Sites and this privacy policy to check for any changes. Your continued use of the Sites constitutes your acceptance of these terms. **HOW CAN YOU CONTACT US ABOUT THIS POLICY?** If you have questions or comments about this policy, you may email us at [legal@glidedesign.com](https://www.glidedesign.com/privacy-policy/legal@glidedesign.com?output_format=md) or by post to: ** GLIDE LLC 501 Congress Avenue,  Suite 150, Austin, TX 78701