IMPORTANT – Check Your Email
You should receive a confirmation email in the next few minutes. If you don’t receive this email, we have not received your request. Please try re-submitting your request to firstname.lastname@example.org or call us at 512-215-4236.
What Happens Next?
First, we very much appreciate your time and effort to submit your request online. Secondly, depending on the nature of your request, we’ll get back with you in 24 hours or less. For urgent support requests, we try to always answer same day.
Check Ticket Status
Our support system requires that you login to our support portal to view your ticket status. However, in order to login, you must reset your password here. If you are still unable to login, email us at email@example.com or call 512-215-4236.
Still Have Questions?
While we’ve done our best to make support at Glide as frictionless as possible, we understand you may still have questions. If possible, allow us to respond to you first so that we can limit the number of communication loops.