SITE MAINTENANCE & SUPPORT

Keep everything running smoothly

We help ensure your website’s functionality, security, and user experience are consistently optimized, leading to better performance and user satisfaction.

Website Support

Key support activities

1

Proactive security updates

Regularly update software, plugins, and monitor for security threats.

2

Responsive quality assurance

We’re on standby for any bug fixes or tweaks that you need.

3

Performance improvements

Regularly test site speed and load time to ensure a quality user experience.

4

Backup and recovery

Regularly back up data and have a plan for quick recovery in emergencies.

5

Accessibility audits and enhancements

Conduct audits to identify accessibility issues and implement improvements, ensuring your site is inclusive and compliant with WCAG standards. Try it today here.

What our clients say

GLIDE support team and services are exceptional. I can easily submit feature updates and technical questions and the team always responds quickly and helpfully. As soon as I forward a request to GLIDE, I consider it handled. They are a valued partner and extension of my team.

Maya Smart – LONG
Maya Smart
Author

A solid, reliable partner for us on a project basis. They get the job done right every time. Their team analyzes all situations effectively and provide top notch service, knowledge and experience.

Scott Paull
Scott Paull
Creative + Brand Director

I receive regular compliments on our website for its design and ease of use. The advice, development and support provided by GLIDE is effective, on-time and affordable .

Justin Yancy
Executive Director

They are an outstanding group and we are very pleased with all aspects of their services. They have continued their support after our initial launch date and if we need them they are there.

Peter Peterka – GOOGLE
Peter Peterka
President

Not only did they create a beautiful new design, but they have been great in supporting us with any updates/edits we need after the project was completed.

Thomas Gomez – SHORT
Thomas Gomez
Director of Latin American Sales

What’s included in our support plans

Easy to access…anytime, anywhere.

Unlike a lot of support platforms, we will assign a single rep to your account.

Get the same level of development expertise that you received on your project.

You’ll have access to the full GLIDE creative team.

Need help now?

Questions?

What types of support services does GLIDE offer?
How do I access GLIDE's support services?
Are your support agents available 24/7?
What types of issues can I seek support for?
How long does it typically take to resolve a support ticket?
Can I track the status of my support ticket?
How do I communicate with a support agent?
Is there a limit to the number of support tickets I can submit?
Can you assist with website content updates through support?
How do I escalate a support issue if needed?

Ongoing Website Support You Can Count On