Nationwide vehicle refinance platform

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What we did
Website for Growth
Digital Support

To evaluate potential clients we really only need to ask one question: how do you help people? With RateGenius, they help people by saving them money through lower car payments. Sounds good to us. Next, we ask, what can we do to help you help more people. In most cases, including this one, the answer is build a better website.

Post Launch Results
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What We Learned
Start with the end in mind

That said, the biggest challenge was updating the user flow once someone does click apply. We had to make the 6-part online application process frictionless to ensure as close to a 100% completion rate as possible. Our solution was breaking the form into easily digestible sections and showing progress to build momentum. To that effect, we use a large, numbered bar across the top of each form section to push applicants down the path.